Ghana’s Ministry of Communication, Digital Technology and Innovation has confirmed that approximately 5,700 MTN customers have been impacted by a recent cyberattack that occurred on April 24.
The government is now leading an investigation to determine the extent of the breach and identify potential violations of the country’s data protection regulations.
The Ministry is working closely with the Cyber Security Authority (CSA), the National Communications Authority (NCA), and the Data Protection Commission (DPC) to fully assess the situation and ensure that those affected are protected under Ghana’s data protection laws.
Government investigates MTN Ghana for possible data protection failures
In response to the incident, the Ministry has emphasised the importance of protecting consumer data, assuring the public that all necessary steps are being taken to safeguard affected individuals. Customers whose data may have been compromised will be contacted directly, with additional support provided as needed.
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MTN Group admits cybersecurity breach
MTN Group had previously acknowledged the breach on April 24, confirming unauthorised access to customer data in certain markets, though it did not initially specify the countries involved.
However, the ministry’s announcement confirmed that Ghana is among the affected regions. MTN Group has pledged full cooperation with both local and international authorities, stating that there is no evidence to suggest that customer accounts or mobile wallets were directly compromised.
Ghana reaffirms commitment to digital safety
The Ghanaian government reiterated commitment to enhancing digital security and maintaining trust in its digital infrastructure. Authorities have urged MTN customers to remain vigilant and report any suspicious activity while the investigation is ongoing. Further updates will be provided as more information becomes available.