Egyptian software-as-a-service (SaaS) startup Qme has successfully raised $3 million in a seed funding round led by AHOY, a multi-sector technology company, alongside strategic angel investors from the Gulf Cooperation Council (GCC). This investment was announced on February 16, 2025.
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Qme’s expansion and strategic partnerships
The funding will support Qme’s expansion into Gulf and African markets, which the company aspires to grow globally. On February 12, 2025, during the LEAP 2025 conference in Riyadh, Qme signed a Memorandum of Understanding (MoU) to enhance customer interaction management solutions.
AHOY’s role extends beyond financial support; it offers a comprehensive tech-driven vision backed by its logistics, aviation, and traffic management expertise. This partnership provides Qme with access to cutting-edge technology and extensive market expertise.
Qme is part of AHOY’s Startup Builder initiative, which supports innovation across infrastructure sectors such as transportation and smart city development. By fostering innovation in key sectors, the initiative aims to empower 10,000 entrepreneurs and support 30,000 software developers across the Middle East.
Maged Negm, CEO and co-founder of Qme emphasized the importance of the partnership with AHOY, stating: “This collaboration marks a significant milestone in our journey. AHOY’s operational efficiency and technology integration expertise will be instrumental as we scale across vibrant markets. I am particularly excited to have Jamil Shinawi, CEO of AHOY, join Qme’s advisory committee.”
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Qme’s AI-driven solutions for customer experience
Qme’s AI-powered platform tackles inefficiencies in traditional queuing systems and appointment booking methods across the MENA region. Outdated systems result in lengthy wait times, with individuals averaging six months of waiting. Additionally, high no-show rates occur since phone bookings make up around 92 percent of appointments.
By optimizing these processes using AI-driven solutions powered by artificial intelligence (AI), Qme significantly reduces waiting times and no-show rates.
Since its commercial launch in 2023, Qme has served over 100,000 customers across key healthcare, banking, and government sectors. The new funding will further enhance its technology as it expands operations throughout Africa and the GCC.
The collaboration between AHOY’s technological expertise and Qme’s innovative approach positions both companies well for advancing AI-driven customer journeys within complex markets.