Logicalis South Africa, the local branch of the international digital transformation solutions provider, has strengthened its strategic partnership with Commvault by becoming a Commvault Service Advantage Programme Foundation Partner. Because Logicalis South Africa recently joined the Commvault Service Advantage Programme, this move was made possible.
Gerhard Fourie, the Channel Lead for Commvault Africa, stated that the deal was made possible as an outcome of Commvault’s drive to select partners that are in line with the company’s ethos and go-to-market strategy. Logicalis global alliances with big companies like Microsoft and Cisco boosted this effort.
“Over the past 18 months, Logicalis has worked consistently to upskill their technical team and understand the nuances and deeper inner workings of Commvault. They now have 12 engineers certified on Commvault and a dedicated Service Operations Centre (SOC) to support Commvault customers. They are also our first partner to take the Metallic offering to the Microsoft marketplace, allowing more customers to easily access our Software as a Service (SaaS) offering. There is great synergy between our organisations,”
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The Importance of Commvault and Logicalis Strategic Partnership
This strengthens their relationship as a Premier Partner, which will improve customer service and open several doors that will lead to opportunities for both companies that are good for both. Their consultative approach to delivering complete solutions, rather than merely products, aligns with Commvault’s approach to conducting business. This shows that the company has the skills to develop, implement, and manage effective, all-around solutions.
Logicalis, a Foundation Partner, will continue to build its specialisations on Commvault. The Microsoft training track will be one of these specialisations. This will help the company focus more on applications hosted in Azure and the SaaS space.
Morné Laubscher, CTO at Logicalis explained, “We are already ISO 27001 and ISO 20000 certified, ITIL-aligned, and compliant with both the General Data Protection Regulation (GDPR) and Protection of Personal Information Act (PoPIA), so our commitment to data quality, data privacy and data protection are evident. Commvault solutions empower us to build modern data management solutions to take to market as the digital integrator. We can now offer customers both locally and globally an enhanced customer experience and superior service delivery,”
There are also additional strategic connections that the improved partnership with Logicalis has bolstered. For instance, they are a top-tier Hitachi Elite partner, and Hitachi is Commvault’s largest OEM ISP on a global scale. When global vendors work together to make solutions, customers are sure to have access to the latest, best-of-breed solutions from the world’s top providers.
“Logicalis has an impeccable service ethos.” Commvault is pleased to partner with them. ” This partnership is a great example of Putting the customer first because it gives customers access to the best service standards from a global provider and the technical support they need. “In conclusion,” I would like to say that I am looking forward to growing this partnership and providing excellent customer service now and in the future,” says Fourie, the Channel Lead for Commvault Africa.
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About Logicalis
With over 10,000 customers in over 100 countries, Logicalis is a global leader in digital transformation and a leading provider of digital services.
More than 6,500 of Logicalis’ employees are dedicated to learning about customers’ needs and improving their experience through the company’s global network of specialist hubs; sector-leading experts in fields like education, finance, government, healthcare, manufacturing, professional services, retail, and telecommunications; and strategic partnerships with companies like Cisco, Microsoft, HPE, IBM, NetApp, Oracle, ServiceNow, and VMware.