MTC Namibia officially launched a new Mobile Home in Omuthiya, the administrative capital of the Oshikoto Region, to bring essential telecom services closer to thousands of underserved residents.
This new facility marks a major step in MTC’s mission to expand digital access across Namibia, especially in remote or previously overlooked communities.
With about 7,000 people in Omuthiya alone, the move is expected to dramatically improve access to SIM registration, device support, and customer service, saving residents the stress of travelling 83 kilometres to the nearest MTC centre in Ondangwa.
Expanding telecom services in Omuthiya
Until now, Omuthiya locals had to travel 83 kilometres to Ondangwa to access MTC’s services.
This new Mobile Home, a permanent facility, changes that.
Residents can now register and replace SIM cards, apply for contracts, pay bills, renew accounts, and get support for data, devices, and top-ups without leaving town.
With a growing population of over 39,000 people, including about 7,500 in urban Omuthiya, the town is fast becoming an economic hub in northern Namibia. By establishing a service centre here, MTC isn’t just offering convenience, it’s laying the groundwork for deeper digital participation and inclusive development in the region.
The launch event brought together community members, regional leaders, and MTC officials, reflecting the public-private synergy necessary for national progress.
According to MTC’s financial director, Thinus Smit, the decision to expand was driven by customer demand.
“Our Katutura Black Chain Mobile Home could no longer handle the volume. This new shop brings our services closer to the people,” he said.
Bringing telecom services to densely populated areas
The opening in Omuthiya came shortly after MTC launched another mobile home in the Greenwell Matongo area of Windhoek, raising the total number of its outlets to 37 nationwide.
This expansion is particularly important for Greenwell Matongo, a highly populated part of Samora Machel constituency, where the original Black Chain Mobile Home was overwhelmed by long queues.
Communications Minister Emma Theofilus applauded MTC for advancing digital inclusion.
“ICT is a bridge between the informal and formal economies. This facility helps fulfil our national goal of making ICT accessible in every constituency,” she said during the Windhoek launch.
MTC’s strategy reflects a strong commitment to customer satisfaction.
The new centres serve as one-stop shops, offering a full suite of telecom solutions—from SIM replacements and contract support to device setup and recharge services.
Driving digital inclusion across Namibia
The opening of the Omuthiya Mobile Home is a strategic investment in Namibia’s digital future. As the country works to modernise its ICT infrastructure, MTC’s presence in rural and semi-urban areas is closing service gaps and unlocking economic opportunities.
Omuthiya resident Gabriel Tomas summed up the local sentiment: “This is a big win for us. We used to travel far for simple services. Now, everything is here.”
By decentralising its operations, MTC ensures no region is left behind in the shift toward digital inclusion. As Namibia continues to build a stronger digital economy, these initiatives help pave the way for equal access, improved service delivery, and economic empowerment for all citizens.