Airtel Africa’s subscriber base increased by 8.7 percent to 166.1 million, while its smartphone penetration rate increased by 4.3 percent to 44.8 percent, with a focus on digital inclusion
With a 14.1 percent increase in data customers to 73.4 million and a 30.4 percent increase in data consumption per customer to 7.0 GB, data ARPU grew 15.4 percent in constant currency.
Sunil Taldar, chief executive officer of Airtel Africa, stated, “We have reported another strong operating performance as our strategy continues to deliver against the significant opportunity that exists across our markets.”
“The focus on our refreshed strategy has seen continued investment in the network while also driving improvements in our digital platforms and offerings to further enhance the customer experience. This has enabled increased digital inclusion with a further 20 percent growth in our smartphone customers to 74.4m, contributing to a 47.5 percent increase in data traffic over the year,” he emphasised.
Airtel Money’s customers increased by 17.3% to 44.6 million
Constant currency ARPU increased by 11.4 percent, and mobile money customers increased by 17.3 percent to 44.6 million as a result of the company’s ongoing investments in its Airtel Money agent network, improved digital products, and new use cases.
With an annualized transaction value of $145 billion, transaction value rose 34 percent in constant currency in Q4 of 25.
Its strategic focus on excellent customer experience was underpinned by sustained network investment, including the rollout of 2,583 new sites and approximately 3,300 km of fibre, which supported increased data capacity across the region.
Furthermore, the CEO added, “Airtel Money continues to support financial inclusion with customers increasing 17.3 percent to 44.6 million and an expanding ecosystem underpinning the $136bn transaction value, which increased 32 percent in constant currency.”
About Airtel Africa
Airtel Africa is a prominent telecommunications and mobile money provider operating in 14 sub-Saharan African nations.
The integrated package that Airtel Africa offers its customers includes mobile money services both domestically and abroad, as well as mobile phone and data services.
Its business goal is to change lives throughout Africa, and the company’s strategy is centred on delivering an excellent customer experience throughout the whole footprint.