On Thursday, users of ChatGPT, a popular AI tool, bemoaned the app’s inaccessibility due to a “bad gateway” error.

According to Downdetector, a website that monitors internet outages, the problem started at around 7:00 a.m. ET and affected a large number of customers worldwide.

The error points to a breakdown in server communication, where a server sent an erroneous response to another server.

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Netizens express frustration

Disgruntled users took to X to air their disappointment.

“Chatgpt down in the middle of the workday. I’m about to get fired. Pray for me,” commented X user R, who goes by the handle #raghhavvvv.

“ChatGPT is down and I’m forced to use my brain again,” wrote @Shivam_Verma_98.

@DollarGill, wrote, “Is it Just me or is anyone else facing ChatGPT down #ChatGPT #ChatGPTDown.”

“I can’t believe chatgpt is down and I’m forced to use my own brain,” wrote @officialsweetch.

With 123.5 million daily active users and 300 million weekly active users, ChatGPT has become a vital tool for many.

Although the extent of the outage is still unknown, the disruption has brought attention to how crucial the platform is to daily operations.