Ethio Telecom’s mobile money platform Telebirr recorded a milestone year in 2024–2025, surpassing 54 million users and processing 2.4 trillion ETB in electronic transactions, as digital finance adoption accelerates across Ethiopia.
The platform achieved 99.7 percent of its annual transaction target, reflecting strong user adoption and operational efficiency.
Since its launch four years ago, Telebirr has processed 4.93 trillion ETB in total transactions, positioning it as a key driver of digital financial inclusion nationwide.
6.88 million customers received 13.22 billion ETB in loans via Telebirr
Its collaboration with Dashen Bank, the Commercial Bank of Ethiopia, Ahadu Bank, and Sinqee Bank allowed it to offer Telebirr microloan, microsaving, and overdraft services.
RelatedPosts
While 1.77 million customers collectively saved 11.24 billion ETB through its digital savings platform, 6.88 million customers received 13.22 billion ETB in credit during the period.
Telebirr has made it possible for over 11.92 million users to obtain more than 25.8 billion ETB in microloans since its inception four years ago. 3.91 million consumers have participated in digital savings at the same time, totaling more than 24.59 billion ETB.
These accomplishments highlight how important it is to improve financial inclusion and accessibility throughout the country.
Onboarding of 117.4 thousand new merchants
The telecom company greatly increased the size of its partner network throughout the fiscal year in order to fortify the digital ecosystem even more. 117.4 thousand new merchants, 13 new main agents, and 108.3 thousand new agents were onboarded.
With 310.1 thousand merchants, 170 main agents, and 320.3 thousand agents in its entire network, this significantly accelerates the development of digital payments.
Ethio Telecom paid 43.8billion Birr in taxes to the government
Ethio Telecom declared that it paid 43.8 billion Birr in taxes to the government for the fiscal year 2024–2025. This identifies a time of notable strategic success and financial strength.
As the company wraps up its three-year Lead Growth Strategy, it made an impressive tax contribution. Revenue, customer acquisition, and the growth of digital services all saw notable increases during this time.
Revenue of 162 billion Birr
Ethio Telecom reported revenue of 162 billion Birr, which was 72.9 percent higher than the previous year and 99 percent of its target.
Ethio Telecom’s financial situation was stable aside from tax payments. A total of 76 billion Birr was earned before interest, taxes, depreciation, and amortization (EBITDA).
This represented an 84 percent increase over the previous BRIDGE Strategy period and exceeded its target by 104 percent. Additionally, the business gave the government dividends totaling 12.6 billion Birr.
Ethio Telecom’s customer base increases by 6.2% to 83.2 million
With mobile voice at 80.3 million (+24.5 percent), data and internet at 46.6 million (+82 percent), and fixed broadband at 847.1 thousand (+67.2 percent), its customer base increased by 6.2 percent to 83.2 million. Service penetration reached 73.7 percent (+10.4 percent) as a result of this expansion.
Ethio Telecom’s cost-cutting efforts demonstrated their dedication to efficiency, surpassing their goal by 151 percent and saving over 11.3 billion Birr. With a 7.8 percent increase, foreign currency generation generated 213.6 million USD.