Nigerian B2B company, Timart, is employing technology to improve the way business owners operate through the “Timart Business App”.

Mr Chimezie Onwudiwe, the Chief Marketing Officer of Timart Business Solution, shared how the app has improved inventory and business management in an interview with Techpression. Customers of hospitality businesses can now bypass waiters and other features coming up.

“We have expanded into different areas as well. We have products like, the Timart Business app, which does inventory management and business management; Timart logistics, which is currently only running in Abuja, Timart e-commerce, running currently in the north central region; and Timart POS, which was launched this year,” Onwudiwe said.

What is Timart offering the business world, and the achievements so far? 

Timart started as an inventory management software; we were just looking at building a simple inventory management software with features like adding your products, which is adding your inventory, recording details, printing receipts, and keeping track of sales, being a very basic point of sale software that supermarkets, restaurants and others can use. 

Through customer feedback, we built a more robust business management software, where we now have so many features like staff management, supplier management, customer management, and advanced financial reporting systems, as a full-fledged business software. 

We built an industry-focused feature known as Timart Table Order for hospitality businesses. This has helped businesses like hotels, restaurants, and bars reduce the time a customer takes to place an order through a waiter, phone calls, and long queues. Now, placing orders and making payments can be done easily and faster through the Timart Table Order. 

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This is done through QR codes that can be placed on each of the tables in a restaurant or in each room in a hotel. In a lounge, for instance, a customer can just walk and sit without having to call on any waiter or queue up and reception in case of a hotel. They can scan the barcode with their phone camera and access an interphase to place orders and make payments. The corresponding department gets notified and attends to them.

This saves time and makes the customers less frustrated from waiting to be attended to. This feature is part of the managerial tool available for businesses to manage all inventory and operations.

We also have some very specific features for businesses like pharmaceutical stores, where they have expired products. We have an expiration dates alert feature that alerts you whenever a product is getting to expire, and low product alerts. So many alert systems like debt management also alert you when you are supposed to be expecting to receive a debt payment from a particular customer. Remember, we have a customer management platform as well. 

This alert system also sends the customer an SMS alert, reminding them of the debt that they owe your business. And it also reminds you that you should expect money from that particular customer. 

We’ve been able to build and achieve all of these through customer feedback. We used to offer only inventory management, but customer requests caused us to evolve into a service that enables them to manage sales also, causing us to build an e-commerce platform. With this, all their inventory, in other words, their products in the inventory store, which are offline and only visible to them on their stock and all of their devices, can now be pushed online on the e-commerce platform. 

They can fix the price and add some little settings to it to make it look more appealing. Through this, their products will now be advertised on our e-commerce platform, and they will be able to make sales and get orders for their products. This means they can now sell from Timart E-commerce.

In the course of operating e-commerce, we discovered that logistics can also be a major problem whenever ecommerce is mentioned. We came to the rescue by providing a logistics system through Timart Logistics that can help them deliver their goods. This makes us an integrated business or an all-in-one business solution platform. 

It doesn’t end there; what about payments? These businesses need to handle transactions, so we decided to provide them with a payment system using POS. We came up with Timart POS, where every payment you receive on the Timart POS can be confirmed on the Timart Business App. 

You can manage your business on Timart from multiple devices and from anywhere in the world. The mobile app can be accessed from the Google Play Store and Apple Store. We also have the desktop version for Windows and Mac. 

These services are not restricted to an app as we are launching the web version.

We also developed the Timart Android POS, which is more convenient to use than the conventional POS for those who can’t afford a laptop, desktop or scanner to operate conventional types. Through the Android POS, you can scan products, just like you should be using a scanner, and use the POS printer to print receipts just like a printer can.

How can customers use your services?

To use our service, you can visit our website at https://www.gettimart.com, where you can download our app for mobile devices and for desktops. We are currently on the Apple Play Store and Google Play Store. For those who are using laptops or desktop devices, you can also download the software for Windows PCs and for Mac PCs. 

Timart is a free app for a basic user. The basic user can download Timart for free and use it for inventory and management of up to 50 products. We also have premium services where you can manage more than 50 inventory or 50 products.

The prizes for the premium packages are from 25,000 to 150,000 in a year, depending on your type of business, which are all covered on our platform. We have a monthly subscription for those who want to try the app out before going for the yearly subscription. 

We also have a 14-day free trial. Through this, you can use all our premium features for 14 days without adding your card or providing us with any payment details.

What has been your impacts so far? 

Timart Business Solution is a business solution company founded in Minna, Niger State, with a branch in Abuja, by Mohammed Ndako, who has been the CEO since 2021. Timart was built with a dream of providing businesses with solutions; we have been able to build an innovative and user-friendly tool that can help business owners or managers manage their business operations and keep track of their performance, therefore empowering them to make data-driven decisions and giving them clear and useful insights into your business.   

With this, we’ve been able to bring innovation to the business world that will give business owners and managers the convenience of running their businesses efficiently from anywhere in the world while they focus on other things that matter to their business, like growing their business, and marketing in their business. 

Our software has helped thousands of small —and medium-scale businesses in the hospitality industries, such as hotels, restaurants, supermarkets, pharmacies, fashion houses, and service-based businesses like spas and beauty salons. Through our software, they’ve been able to run their businesses efficiently.

We are a customer-centric platform and listen to our customers a lot. We take in their feedback and build solutions that help them manage their business more efficiently.

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What’s your next project?

One is to continuously satisfy our customers as we have been doing and become a household name in Nigeria, such that when you talk about business management, Timart must be mentioned. 

Our logistic service is currently running in Abuja only. We hope to expand Timart logistics across every state in Nigeria. Right, so this is part of our future plans. 

For the payment services, we want to integrate a mobile wallet system on our business app, such that users can do transfers and deposits, all from their business account on Timart platform. With this, they can have a business account that can be used to manage finances. Our e-commerce is also currently limited to Abuja; we look forward to expanding across Nigeria. 

Aside from these, our other services can be accessed anywhere worldwide. We are also getting demands from other African countries aside from Nigeria.