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Know why they’re calling: Truecaller launches AI-powered insights

Modupeoluwa Olalere by Modupeoluwa Olalere
September 5, 2025
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Know why they’re calling: Truecaller launches AI-powered insights
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Truecaller‘s landmark AI-powered Caller ID shows why someone is calling. Users can now receive real-time contextual data to determine the intent of incoming calls before answering.

This AI improvement turns guesswork into informed decisions, improving communication trust and safety with billions of fraudulent calls worldwide.

AI-Powered Insights that explain the call

Traditional caller ID systems are limited to displaying names or spam tags. Truecaller’s upgraded AI Caller ID goes beyond by analysing billions of daily signals from calls, messages, and user feedback.

It identifies whether a caller is likely a business, delivery service, customer support, or a potential fraudster. Strikingly, it can summarise hundreds of user comments about a caller into a single, clear line, all while the phone is ringing.

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Truecaller’s Global CEO Rishit Jhunjhunwala says, “Knowing ‘who’ is calling is only part of the story. Our AI gives clarity the moment your phone rings, turning uncertainty into informed choice”.

Adaptive AI learns and protects in real time

Unlike static databases used by telecom providers, Truecaller’s AI continually learns from global communication patterns and user reports, instantly updating its classifications.

This dynamic system tracks emerging scam behaviours worldwide, providing adaptive protection. In 2024 alone, Truecaller identified over 56 billion spam and fraud calls, shielding its 450 million users across more than 190 countries.

This community-powered approach helps the AI detect new threats faster than traditional methods, powering a global safety net with local relevance.

This AI Caller ID innovation marks a decisive shift in how people manage incoming calls, reducing anxiety and enabling smarter communication. As scam calls escalate, Truecaller’s technology offers a powerful tool for anyone seeking immediate, trustworthy caller context.

Truecaller AI Caller ID contextual insights benefit user clarity and safety, making phone communication more transparent and controlled

Tags: AI Caller IDAI caller insightsmobile call safetyreal-time caller IDTruecallerTruecaller adaptive AITruecaller call intentTruecaller fraud detectionTruecaller scam protectionTruecaller spam call blockingTruecaller user feedback analysis
Modupeoluwa Olalere

Modupeoluwa Olalere

Modupe is a tech content writer with 3+ years of experience turning complex ideas into clear, engaging stories. She covers innovation, digital trends, and emerging technologies. When she’s not writing, she’s exploring new tools or tracking trends shaping Africa’s tech ecosystem.

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