M-KOPA Kenya and Turaco Insurance Agency announced on March 12, 2025, that they have successfully provided Hospital Cash insurance to over 1 million Kenyans in just one year.

This health insurance comes built into M-KOPA smartphones at no extra cost as part of their “More Than a Phone” digital financial services offering, helping Every Day Earners across Kenya build financial security.

Read also: M-KOPA wins trademark infringement case against former agent

M-KOPA expands services with Turaco partnership

M-KOPA’s partnership with Turaco has enhanced their “More Than a Phone” digital financial services offering.

Martin Kingori, General Manager of M-KOPA Kenya, highlighted the importance of this partnership, stating, “By listening to our customers, we understand how unexpected medical expenses can derail their progress. Insurance provides that crucial safety net, keeping them on track toward their goals. This insurance benefit aligns perfectly with our mission to finance progress for ‘Every Day Earners,’ through partnerships with purpose-driven providers like Turaco, we’ll continue to impact more lives across Kenya”.

The impact of this insurance benefit is evident in customer testimonials. Boniface Mutiso shared his experience, saying, “Insurance was the reason I chose my M-KOPA phone. After my hospital stay, I received Ksh 7,000 quickly, which helped me care for my family.”

Expanding access to health insurance

After successful trials in January 2024, Hospital Cash coverage was rolled out with the M-KOPA X-20 smartphone in June 2024.

Every M-KOPA smartphone now includes 12 months of coverage, seamlessly enabled through M-KOPA and Turaco’s connected systems. Customers receive Ksh 1,000 per day when admitted overnight to any public or private Ministry of Health registered hospital.

Read also: James Maitai replaces George Njuguna as the new CTIO of Safaricom PLC

This initiative addresses a pressing issue in Kenya, where over 5 percent of households face catastrophic health expenses annually, and across Africa, 14 million low-income households fall into poverty due to out-of-pocket healthcare costs.

By providing free health insurance, M-KOPA and Turaco are helping to mitigate these financial hardships and ensure that more Kenyans have access to essential medical care without financial strain.

The program has also positively impacted business investment and financial anxiety among customers, with over half of customers reporting increased business investment and more than 50 percent of women customers experiencing reduced financial anxiety.

M-KOPA partners with Turaco to offer free health insurance to 1 million Kenyans