Safaricom has announced that M-PESA has reached a milestone of 30 million monthly users in Kenya. The achievement comes just a few days after M-PESA celebrated its 15th anniversary since its inception on March 6, 2007.
Kenya continues to be M-most PESA active market, with more than 30 million customers spread across Kenya, Tanzania, the Democratic Republic of Congo, Mozambique, Lesotho, Ghana, and Egypt.
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“M-success PESA has been built on a persistent emphasis on our customer’s demands, ensuring that we are always offering innovations that bring value to their lives.” We like to congratulate all of our consumers for helping us reach the milestone of 30 million monthly active customers. We are committed to continuing to explore and offer life-changing technologies in a digital world as the country turns digital with increasing smartphone usage.”
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The development of many innovations over the years, including financial services such as M-Shwari, KCB M-PESA, and Fuliza, has fueled the growth in M-PESA client usage. Safaricom has also created local and global relationships with PayPal, AliExpress, and Western Union, allowing clients to send and receive money and make payments all over the world.
M-business PESA usage has exploded in the last two years, with the number of businesses accepting Lipa Na M-PESA payments more than doubling from 173,000 in April 2020 to more than 387,000 now.
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Safaricom and Vodacom are concentrating their efforts on expanding the service in other areas, with the goal of bringing them up to Kenya’s level of maturity. M-PESA Africa will be launched in April 2020 by the two organizations, with the purpose of combining M-resources, PESA strategy, and roadmap across the continent.
M-PESA Africa is putting money into a shared platform that will allow all markets to offer the full range of M-PESA services and goods. It also developed an M-PESA Super App for both customers and businesses, with the customer app available in Kenya, Tanzania, Mozambique, and the Democratic Republic of Congo. M-PESA Africa is also trying to expand its continental and worldwide ties with other financial service providers in order to offer additional International Money Transfer solutions.