In a renewed push to modernise governance and improve public sector efficiency, Mozambique’s President Daniel Chapo announced on Monday that the government will accelerate efforts to digitise public services, aiming to reduce corruption, limit bureaucracy, and enhance service delivery across the country.
Speaking in Maputo on International Public Service Day, President Chapo outlined a roadmap for the digital transformation of government operations, emphasising the importance of online platforms to minimise in-person contact, improve transparency, and make essential services more accessible to citizens.
Digital platforms and public service reform in Mozambique
President Chapo emphasised that digitalisation will reduce overcrowding in public institutions and make it easier for citizens to access essential services. “With this digitalisation, we will avoid overcrowding in public institutions and fight corruption, as there will be less interpersonal contact,” he stated.
He also reaffirmed the pivotal role of civil servants in implementing the National Development Strategy, positioning them as key enablers of development. The government is currently developing tools such as the civil servant portal and a future citizen portal to simplify administrative processes and enhance transparency.
Alongside the digital transformation, broader reforms are underway, including the implementation of a Single Salary Scale (TSU) and the review of career structures and qualifications for public sector workers. These changes are intended to professionalise the workforce and make public service delivery more responsive and accountable.
Fiscal policy and public sector sustainability
As part of its 2025 Economic and Social Plan and State Budget (PESOE), the government plans to spend 205.5 billion meticais (USD 3.1 billion) on salaries and remuneration—an increase of over 1.3% from 2024. This figure accounts for roughly 13.3% of the projected GDP.
To ensure the long-term sustainability of public finances, the government has introduced strict hiring limits. New appointments in the public sector will be limited to three exits per hire. Additionally, state allowances and compensation structures will be reassessed to better manage costs.
The PESOE further projects that government spending as a share of GDP will fall from 33.2% in 2024 to 30.7% by 2027, in line with fiscal consolidation goals. However, the report warns that salaries, pensions, and debt servicing will continue to be key challenges to fiscal stability.
These efforts underscore Mozambique’s drive to modernise governance while ensuring the financial sustainability of its public administration. As the digital and fiscal reforms advance, the government hopes to create a more transparent, efficient, and accountable state machinery.