MTN South Sudan officially launched eSIM technology on January 10, 2025, marking a significant advancement in the nation’s telecommunications sector.
This makes MTN the first operator in South Sudan to offer eSIMs, improving user ease and security.
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During a press conference with the National Communications Authority (NCA), CEO Monzer Ali stated, “Today marks another milestone in South Sudan’s telecommunications journey.
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As MTN, we are proud to be the first operator in the country to launch eSIM technology. This is not just about innovation; it’s about simplifying connectivity and delivering convenience to our customers”.
Benefits of eSIM technology
The eSIM, or embedded SIM, eliminates the need for physical SIM cards, allowing users to activate mobile plans digitally. This technology streamlines switching network providers and lets consumers manage many lines on one device.
NCA Director General Napoleon Adok Gai praised this initiative, emphasising its potential to enhance customer experiences while urging MTN to focus on user education and support.
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The advent of eSIM technology is anticipated to promote inclusivity by enhancing the accessibility of compatible devices.
Gai noted, “We are ready to assist MTN and other mobile operators in innovating and making eSIM-enabled smartphones available”.
The NCA’s commitment to supporting this transition highlights the collaborative effort needed to improve telecommunications in South Sudan.
MTN’s upgrading does more than improve technology—it connects society.
Ali remarked, “The eSIM will open up a world of possibilities and do away with the necessity for traditional SIM cards”.