• Latest
  • Trending
MTN Group to sell fintech stake to Mastercard in Ghana, Uganda, Nigeria

MTN tops South Africa’s voice call providers

August 28, 2025
MSport 2025

MSport 2025: Nigeria’s #1 Sports Betting Site, Powered by Chelsea & BVB

September 25, 2025
MNT-Halan introduces Egypt’s first secure lending solution via Halan App

MNT-Halan introduces Egypt’s first secure lending solution via Halan App

September 25, 2025
Visa, intella partner to boost MENA’s financial institutions with Arabic conversational AI

Visa, intella partner to boost MENA’s financial institutions with Arabic conversational AI

September 25, 2025
Airtel Africa invests in education with 100 scholarships and new tech hubs

Airtel Africa invests in education with 100 scholarships and new tech hubs

September 25, 2025
SINOTRUK enters Libya with Aseel Auto as exclusive distributor in Benghazi

SINOTRUK enters Libya with Aseel Auto as exclusive distributor in Benghazi

September 25, 2025
Tango Brook launches digital card for fuel management

Tango Brook launches digital card for fuel management

September 25, 2025
AI in Nigeria announces 3rd edition of InnovationAI

AI in Nigeria announces 3rd edition of InnovationAI

September 25, 2025
Interswitch Unveils Quickteller Travel to Transform African Travel Experience

Interswitch Unveils Quickteller Travel to Transform African Travel Experience

September 25, 2025
Alibaba, Nvidia collaborate to expedite humanoid robot development

Alibaba, Nvidia collaborate to expedite humanoid robot development

September 25, 2025
OpenAI expands $500 Stargate AI initiative in partnership with Oracle and SoftBank

OpenAI expands $500 Stargate AI initiative in partnership with Oracle and SoftBank

September 25, 2025
Your one-stop tech hub! Get the latest updates on AI, cybersecurity, fintech, and emerging technologies.
  • Tech News
    • Africa Tech
    • Global Tech
    • Tech with Pelumy
    • Tech Careers
    • Tech TV
    • General News
    • How To
    • Reviews
  • Cryptocurrency
  • Fintech
  • Startups
  • Ai
No Result
View All Result
  • Tech News
    • Africa Tech
    • Global Tech
    • Tech with Pelumy
    • Tech Careers
    • Tech TV
    • General News
    • How To
    • Reviews
  • Cryptocurrency
  • Fintech
  • Startups
  • Ai
No Result
View All Result
Techpression
No Result
View All Result
Home Tech News

MTN tops South Africa’s voice call providers

Oluwatosin Adeyemi by Oluwatosin Adeyemi
August 28, 2025
1 0
0
MTN Group to sell fintech stake to Mastercard in Ghana, Uganda, Nigeria
0
SHARES
Share on FacebookShare on TwitterWhatsAppTelegram

MTN is now the best-performing legacy voice call provider in South Africa, surpassing Vodacom, Rain, Telkom, and Cell C in the recently published 2025 Mobile Voice Network Quality Report.

Between May 20 and July 7, 2025, 34,323 test calls spanning over 10,000 kilometres across cities, towns, and national roads served as the basis for the study, which was created by MyBroadband Insights.

How the research was conducted

Researchers used sophisticated Keysight Nemo testing systems on high-end phones to compare five operators—MTN, Vodacom, Rain, Telkom, and Cell C—against global benchmarks to guarantee an equitable, technology-neutral evaluation of call performance.

This thorough testing process gave users a comprehensive understanding of each network’s performance in real-world scenarios, giving them a realistic idea of what to anticipate from regular communication.

RelatedPosts

Taiwan to block chip exports to South Africa, citing national security

MTN Nigeria gets NCC’s approval to lease frequency spectrum from T2 Mobile

South Africa to get a new Walmart-branded store by year-end

The study assessed four key performance indicators: the Mean Opinion Score, which gauges audio quality and clarity; the Call Setup Success Ratio; the Dropped Call Ratio; and the Call Setup Time.

The ETSI system, well-known throughout Europe and beyond, was used to score these results after comparing them to ICASA’s End-user and Subscriber Charter.

In this thorough assessment, MTN received 77.47 points, the lowest dropped call ratio and the highest call setup success rate nationwide. This exceptional performance strengthened MTN’s reputation as a trustworthy industry leader by making it the most dependable network for making and receiving calls for the millions of South Africans who still rely on traditional voice services.

Vodacom was recognised for having the quickest call setup time—just 1.91 seconds—and took second place with 75.09 points. However, it could not overtake MTN due to its marginally higher dropped call ratio.

With scores in the mid-60s, Rain and Telkom were tied for third place; Rain was commended in particular for having the highest voice quality rating (4.48).

Unfortunately, Cell C’s poor performance, which included frequent call drops, slow setup times, and poor reliability, caused it to finish last with a score of just 34.09.

This outcome was not surprising to long-time irate consumers, but it highlights the increasing difficulties Cell C has in keeping users in an increasingly competitive market.

Continued significance of voice calls

Despite the dominance of data-driven platforms such as Zoom and WhatsApp in contemporary communication, the survey emphasises the continued significance of voice calls.

Millions of South Africans still depend on reliable voice connections for emergencies, work, and family communications, especially in rural areas with patchy 4G and 5G coverage.

The results demonstrate that, despite the quick advancements in digital services, customers still evaluate mobile carriers based on their capacity to deliver a dependable and clear phone call.

This explains why regular users, who place a high value on consistency, are so moved by the headline result—MTN surpassing Vodacom.

General patterns in South Africa’s telecom industry 

The rankings also show more general patterns in the telecom industry in South Africa. While Rain and Telkom exhibit distinct strengths without comparable scale or resources, MTN and Vodacom dominate the high-performance segment.

Cell C, on the other hand, is still far behind and has difficulty winning back its customers’ trust. Similar trends can be seen abroad, where MTN routinely outperforms competitors like Airtel in Nigeria while Vodafone lags behind incumbents in some regions of Europe, demonstrating that dependability is a market-neutral competitive advantage.

Strong voice networks will remain necessary as 5G coverage grows in South Africa and operators invest significantly in data-first services.

The 2025 report affirms that voice communication is still the foundation of mobile connectivity, and MTN’s win shows that consumers value a combination of innovation, dependability, and consistency when identifying market leaders.

Tags: 2025 Mobile Voice Network Quality ReportMTNnetwork qualitySouth Africavoice call provider
Oluwatosin Adeyemi

Oluwatosin Adeyemi

Oluwatosin Adeyemi is a seasoned writer with 5+ years of experience. He holds a degree in Animal Science from Olabisi Onabanjo University. A hardworking and creative individual with a passion for teamwork and self-improvement.

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

No Result
View All Result

Quick Links

  • Tech News
  • Cryptocurrency
  • Fintech
  • Startups
  • Business

Follow Us:

  • facebook
  • instagram
  • Twitter(X)
  • Linkedin
  • YouTube
  • About
  • Advertise
  • Privacy & Policy
  • Contact

© 2025 Techpression.com -Techpression Media Limited

Welcome Back!

Login to your account below

Forgotten Password?

Retrieve your password

Please enter your username or email address to reset your password.

Log In

We are using cookies to give you the best experience on our website.

You can find out more about which cookies we are using or switch them off in .

No Result
View All Result
  • Home
  • Tech News
    • Africa Tech
    • Global Tech
    • Tech with Pelumy
    • Tech Careers
    • Reviews
    • How To
    • General News
  • Cryptocurrency
  • Business
  • Fintech
  • Startups
  • Featured
  • Ai
  • Tech TV

© 2025 Techpression.com -Techpression Media Limited

techpression.com
Powered by  GDPR Cookie Compliance
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

Strictly Necessary Cookies

Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings.

3rd Party Cookies

This website uses Google Analytics to collect anonymous information such as the number of visitors to the site, and the most popular pages.

Keeping this cookie enabled helps us to improve our website.