NCBA Bank introduced ConnectPlus, an enhanced digital transaction banking platform, to improve business banking’s speed, intelligence, and security.
As NCBA works to provide seamless solutions that meet the rapidly evolving needs of businesses in Kenya and throughout the African continent, the platform powered by Intellect’s eMACH.ai Wholesale Banking Cloud represents a significant milestone in the organisation’s digital transformation journey.
“NCBA’s digitally enabled transaction banking suite is a major move towards becoming a dominant bank in Kenya that serves Corporates and SMEs with a full array of products for all their local and international transaction banking needs,” said NCBA Kenya Bank Managing Director James Gossip.
According to Gossip, the new system also aligns NCBA’s innovation with national priorities for growth and inclusion and supports Kenya’s efforts to transition to a digital economy under Vision 2030.
ConnectPlus enhances NCBA’s corporate banking services
The Connectplus platform greatly enhances NCBA’s corporate banking services, such as payments, collections, liquidity management, and trade finance, giving companies greater operational control and visibility.
The platform’s improved security protocols completely protect every transaction and data exchange, allowing businesses to react to market demands more quickly.
ConnectPlus is based on an AI-driven architecture to help NCBA stay ahead of the curve, according to Manish Maakan, CEO of iGTB Intellect, the technology partner responsible for the transformation.
“eMACH.ai DTB is transforming NCBA’s digital banking platform to develop cutting-edge innovative offerings for SME and corporate clients, enabling NCBA to differentiate itself from the market by always staying a step ahead in catering to customer needs,” stated Maakan.
Maakan claims that over 60 per cent of the world’s top banks use iGTB’s products, and the company aims to support African banks in their efforts to compete globally.
“Africa is one of the fastest-growing markets embracing digital transformation, and we want to be the right partner taking African banks to the global stage,” he intimated.
Services offered via ConnectPlus
Through the ConnectPlus digital transformation, NCBA will be able to provide businesses with the following services:
- Provide a centralised corporate banking experience that unifies trade finance, accounts, payments, collections, and liquidity management all under one digital roof.
- Boost flexibility and speed to enable companies to adapt quickly to market changes and configure goods and services more quickly.
- Modern cloud-native architecture, open APIs, and strong encryption standards can all help to increase security and compliance.
- Enhance the client experience by providing a data-driven, contextual interface that adjusts to the unique requirements of every business unit.
- Gain a competitive edge by allowing NCBA to launch cutting-edge trade and cash management products quickly.
“From our conversations, you told us what matters most, and we heard you loud and clear,” added Gossip.
He noted: “You wanted more control, seamless access and tools that are secure, responsive and intelligent enough to keep up with your business.”
With over 100 branches and a vast network of banking agents dispersed throughout the nation, NCBA is among the biggest banks in Kenya in terms of assets.
Additionally, the lender’s cash collection services for businesses nationwide have been strengthened by its recently announced partnership with PostBank.
“This is not just another product unveil, but an opportunity to reaffirm our commitment to you, our customers,” NCBA Director, Transactional Banking, Sally Chege.
To help businesses expand confidently in a world that is becoming increasingly data-driven, NCBA is establishing itself as a leader in Kenya’s digital banking revolution by fusing digital innovation with its extensive physical branch network.