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Preferental launches tenant screening app for South African landlords

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Preferental launches tenant screening app for South African landlords

Modupeoluwa Olalere by Modupeoluwa Olalere
March 16, 2025
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Preferental launches tenant screening app for South African landlords

Preferental launches tenant screening app for South African landlords

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On March 10, 2025, South African prop-tech startup Preferental launched a tenant screening app, designed to transform how landlords and property managers evaluate potential tenants.

Preferental, founded in 2017 by Ross Fitzcharles, uses technology to improve property management.

This tool leverages advanced artificial intelligence (AI) and machine learning (ML) to provide real-time, accurate tenant evaluations, empowering landlords to make informed decisions quickly and confidently.

Read also: South Africa to boost local production of electric vehicles with 1 billion rand

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Enhancing efficiency and accuracy

The Preferental Screenings App is designed to automate and expedite the tenant screening process, reducing it from 12 to 24 hours to mere seconds. This efficiency is crucial in South Africa’s rental market, where 18.3 percent of tenants are in arrears, with those in default owing an average of 77.5 percent of one month’s rent.

The app performs efficient credit checks, background verifications, and rental history assessments, generating comprehensive screening reports. The software minimises tenant defaults and property damage by providing accurate tenant evaluations using advanced AI and ML algorithms.

Ross Fitzcharles, founder and CEO of Preferental, emphasises the importance of tenant screening in the current market: “Currently, 18.3per cent  of tenants are in arrears, with those in default owing an average of 77.5per cent  of one month’s rent. This rising financial strain means that landlords face a real and growing risk of rent defaults, which can lead to prolonged vacancies and the costly process of legal eviction”.

Read also: South Africa mulls tax on DStv, Netflix to fund SABC

Preferental empowers landlords with advanced features

The app offers a range of innovative features, including automated risk-based deposit recommendations and fraud prevention through real-time employment and bank statement verification. It seamlessly integrates with leading financial and background check services such as TPN, TransUnion, and Compuscan, ensuring a comprehensive assessment of potential tenants.

Tenants pay a one-time fee of R249 ($13-$14) per screening, which includes comprehensive services like credit checks and rental history assessments. Thus, landlords are relieved of the financial burden.

Fitzcharles highlights the legal challenges landlords face, stating, “The law is skewed in favour of tenants and often leaves landlords grappling with the slow and often costly enforcement of their rights, particularly when dealing with tenants who default on rent but refuse to vacate the property.”

The app’s user-friendly interface and robust security measures, adhering to POPIA and GDPR regulations, provide landlords with peace of mind while navigating these challenges.

Tags: AIPreferentalSouth Africa
Modupeoluwa Olalere

Modupeoluwa Olalere

Modupe is a tech content writer with 3+ years of experience turning complex ideas into clear, engaging stories. She covers innovation, digital trends, and emerging technologies. When she’s not writing, she’s exploring new tools or tracking trends shaping Africa’s tech ecosystem.

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