Africa is experiencing a revolutionary shift in business communication solutions, addressing the structural challenges that have long hindered the growth and longevity of small and medium enterprises (SMEs). PressOne Africa is at the forefront of this transformation, providing innovative tools to help African businesses thrive in a competitive market.
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PressOne Africa: Transforming SME Communication
In an exclusive interview with Techpression, Akwe Amishokombi, CTO and founder of PressOne Africa, detailed the company’s mission to create a business telephone platform that enables SMEs to compete with large-scale enterprises.
“One of the major challenges in Africa is the lack of structure around how people do business,” said Amishokombi. He explained that the average lifespan of a business is about 12 to 18 months, mainly due to the unstructured approach to engaging customers, generating sales, and overall business operations.
Enhancing Sales Efficiency with PressOne Africa for SMEs
PressOne Africa is revolutionising this by building a business telephone platform that allows SMEs to monitor the quality of customer conversations, manage sales processes, coach their teams, and ensure structured customer and sales interactions. “With PressOne Africa, SMEs can monitor the quality of conversations with customers, manage sales processes, coach their teams, and ensure structured customer and sales interactions,” Amishokombi added. The platform provides a single number that multiple team members can use, with all calls recorded for quality and training purposes.
PressOne Africa’s Commitment to Technological Advancement
Further showcasing its commitment to driving innovation, PressOne Africa launched its Developer Program during the Lagos Startup Week 2024. The event, held from July 8th to 13th, spotlighted the company’s dedication to advancing technological growth across the continent. The Developer Program features advanced APIs and Software Development Kits (SDKs) designed to equip developers with the tools to create cutting-edge voice communication solutions, optimise operations, and drive business growth.
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Mayowa Okegbenle, CEO of PressOne Africa, led panel discussions on the future of technology and entrepreneurship in Africa. “Empowering African entrepreneurs with the right tools and technologies is crucial for economic growth. At PressOne Africa, we bridge the gap between traditional systems and modern, cloud-based technologies,” Okegbenle emphasised.
Live demonstrations of PressOne Africa’s dynamic cloud-based communications systems highlighted their benefits for modern businesses. A young tech founder shared, “Experiencing PressOne Africa is a game-changer for me. We fully intend to upgrade our products with the Developer Program kit.”
PressOne Africa currently offers numbers for Nigeria and US-based businesses, enabling Nigerian businesses to have a US number and engage with customers seamlessly. “Before the end of the year, we’ll expand to French-speaking countries and Kenya,” Amishokombi revealed. The telecommunications company is poised to empower legitimate and verifiable businesses across Africa, enabling them to compete globally with innovative, reliable, and efficient communication solutions.