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Samsung forbids staff from using AI chatbots

Modupeoluwa Olalere by Modupeoluwa Olalere
May 6, 2023
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Samsung Electronics, a South Korean multinational electronics company, has recently told its workers that they can’t use AI-powered chatbots like ChatGPT.

This move is very important, especially given the recent buzz in the tech business about artificial intelligence (AI). 

It also makes Samsung the latest company to take steps to stop private internal information from getting out through such platforms, especially after a leak at the company happened by accident recently.

The report says that just recently, a worker put private internal source code on ChatGPT. Even though it’s not clear how much information was leaked, Samsung is taking steps to make sure that sensitive information doesn’t get shared on these sites.

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Read also: Google AI pioneer resigns, warns of Chatbot dangers 

Samsung outlaws ChatGPT

Samsung said in a report that both inside and outside the company, people are becoming more interested in generative AI tools like ChatGPT. There is a lot of interest in how useful and effective these platforms are, but there are also growing worries about the security risks that come with creative AI.

This is a growing concern because the data shared on AI chatbots such as ChatGPT is typically stored on servers owned by the companies that administer the services, such as OpenAI, Microsoft, and Google, making it difficult to access or delete the data permanently.

This restriction pertains only to company-issued devices used by employees and has no bearing on consumer devices, such as Android smartphones and Windows laptops. However, employees who violate these policies may encounter severe repercussions, such as termination.

Samsung, illustrating the implications of the memo, stated, “We ask that you strictly adhere to our security guidelines, as failure to do so may result in a violation or compromise of company information, which could lead to disciplinary action or termination of employment.”

 

The fight against AI tools like ChatGPT

Samsung is not the only tech company that is strict about how its workers use chatbots like ChatGPT that are powered by AI. In January, Amazon told its employees that they shouldn’t share private information with these chatbots at work. Amazon did this when it found some ChatGPT responses that were said to look like internal Amazon data, as noted.

In February, JP Morgan Chase put an end to ChatGPT. Compliance and regulatory problems come up when people share private financial information, which is why third-party software is limited.

Even though some big banks have joined, the fast rise of the AI business worries more than just the financial sector. Even tech leaders are talking about how to deal with the bad effects of AI’s fast growth.

ChatGPT Will Eliminate Jobs, OpenAI CEO Warns

Future plans for Samsung in the new AI world

Samsung is taking steps to stop AI-powered tools from being used at work. In addition to making it illegal to use ChatGPT and similar services, the company wants to make its own tools for translating and summarizing documents and making software.

Samsung is also looking into ways to keep sensitive business information from being uploaded to services outside of the company. This move shows how worried people are about data protection and privacy in the age of AI.

HQ is looking at security measures to make sure that generative AI can be used safely to make workers more productive and efficient. But until these steps are ready, the memo said, we are briefly limiting the use of generative AI.

Tags: AlchatbotsSamsung
Modupeoluwa Olalere

Modupeoluwa Olalere

Modupe is a tech content writer with 3+ years of experience turning complex ideas into clear, engaging stories. She covers innovation, digital trends, and emerging technologies. When she’s not writing, she’s exploring new tools or tracking trends shaping Africa’s tech ecosystem.

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