T2 (formerly 9mobile) announced on Friday the introduction of Nigeria’s first electronic Know Your Customer (eKYC) SIM Registration Web App.
This innovation, designed to be quick, easy, and safe, enables its clients, partners, and agents to easily complete SIM registrations on any smartphone — even in places with poor connectivity.
Additionally, it supports foreign nationals, corporations, and individuals while complying completely with all legal requirements.
The company has raised the bar for customer onboarding in Nigeria’s telecom industry with features like real-time image capture and ID verification, instant NIN validation, smart geo-location accuracy, and instant SIM activation.
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T2 expresses enthusiasm
“We are excited to introduce this groundbreaking solution to our customers and partners,” said Ayodeji A., Chief Technical & Information Officer at T2.
“Our new SIM Registration Web App, a flagship innovation following our recent brand unveiling, is designed to revolutionise customer onboarding, making it faster, easier, and more seamless, while ensuring full compliance with all regulatory requirements.”
More than just a product launch, this milestone reflects the company’s dedication to trust, smart lifestyle, quick connectivity, and creative energy.
The company expressed, “We’re excited about what this means for our customers, partners, and the future of digital experiences in Nigeria.”
Rebranding of 9mobile to T2
Nigerian telecom provider 9mobile changed its name to T2 on August 8. It aims to become a digital-first provider that prioritises customer satisfaction and innovation.
Obafemi Banigbe, the CEO, explained that the rebranding was more than just a new name; it was a strategic overhaul.
“We are no longer who we were; we are becoming something greater, more ambitious, and more in tune with the future,” he said at the launch in Lagos.
Dr. Bosun Tijani, Minister of Communications and Digital Economy, and other industry participants attended the event.
T2 to enhance service quality with AI, advanced analytics and cloud infrastructure
T2 intends to become a fully digital operator by utilising advanced analytics, cloud infrastructure, and artificial intelligence to provide individualised products and quicker service rollouts.
This strategy seeks to meet the needs of Nigeria’s growing startup, creative, and remote worker populations, fueling the market for flexible and easily accessible digital solutions.
Banigbe said they had developed resilience despite acknowledging the challenges of the past.
He emphasised the company’s renewed emphasis on integrating customer experience at its core by saying, “Our challenges are reminders, not defeats.”
The CEO dedicated the rebranding to “every Nigerian dreaming of something better” and thanked the staff, partners, shareholders, and regulators. He urged the nation to “reimagine, rebuild, and relaunch. ”