“Technology isn’t just a tool; it’s a force that transforms lives and breaks barriers” – Samuel Ojo

For many Nigerians, pursuing a career in technology feels like an uphill battle. The journey is bristling with systemic challenges such as limited access to quality education, unreliable infrastructure, and limited mentorship opportunities. These barriers are not unique to Nigeria, as countless individuals across the globe grapple with similar obstacles. However, stories of those who rise above these adversities serve as a beacon of hope and a reminder that resilience can unlock unimaginable possibilities.

IT Professional, Samuel Ojo’s inspiring journey is one such story. Despite his humble background, Ojo has risen from the limitations of his environment to emerge as a tech professional with a global impact. From spearheading digital transformation projects in Nigeria to contributing to enhanced customer experiences in the UK, Ojo’s journey is one of resilience and innovation.

In this interview, he discusses his perspective on overcoming challenges in Nigeria’s tech ecosystem, his approach to bridging gaps between technology and people, driving impactful technology adoption, and fostering global collaboration in tech.

Samuel, your story is an example of resilience. Can you tell us about your early journey and how it shaped your career in technology?

Thank you. The challenges I faced were not uncommon for many young Nigerians. Growing up in Lagos, access to resources was extremely limited. For instance, even getting consistent internet access to learn basic programming concepts was a struggle. Then there was the financial strain; supporting my education while also juggling multiple part-time jobs wasn’t easy.

What kept me going was the belief that technology was not just a tool but a force that transforms lives and breaks barriers. That mindset pushed me to seek opportunities, whether it was attending workshops or taking up small IT gigs. Eventually, I earned my HND in Computer Science at Yaba College of Technology, which was a turning point. It wasn’t just an academic milestone—it was proof that persistence pays off.

How did you transition from academia to implementing real-world solutions?

My formal education provided a solid foundation, but it was my hands-on experiences that truly shaped my career. I began as a Project Management Officer at Diamond Bank, where I learned the intricacies of navigating complex systems and delivering results. Later, as a Technical Business Analyst at Access Bank, I led digital transformation initiatives such as implementing Microsoft 365 for over 2,000 employees. This project significantly improved collaboration and productivity, and I designed change management strategies that achieved a 75 percent user adoption rate within three months. These experiences showed me how technology could solve real business problems and enhance efficiency.

What specific challenges have you encountered while implementing technology solutions, and how did you overcome them?

One of the biggest challenges I faced in Nigeria was infrastructural inadequacies—unstable internet connections and unreliable power supply often disrupted workflows. In response, I focused on creating resilient systems that could adapt to such conditions. For instance, while developing Power BI dashboards to streamline decision-making, I ensured they could operate efficiently even under limited connectivity. At Tek Experts, where I supported critical tools like Microsoft 365, I also emphasized empowering clients through training. By equipping users with the knowledge to resolve minor issues independently, we reduced system downtimes and improved satisfaction.

How do you think Nigerian tech professionals can navigate the hurdles of infrastructure and limited opportunities?

One of the biggest lessons I’ve learned is that resilience is key, but strategy is equally important. Nigerian tech professionals should focus on building transferable skills that align with global trends. For instance, I committed myself to mastering tools like Microsoft Azure, Power BI, and Agile methodologies early on, which are in high demand worldwide.

Another important element is community. I believe in mentorship and knowledge sharing, which is why I’ve mentored young professionals in Nigeria’s tech ecosystem. Collaboration creates access to hidden opportunities. Lastly, embracing remote work is a game-changer. because professionals can overcome some local infrastructure challenges by contributing to global projects.

You’ve worked across multiple geographies. How has this influenced your perspective on technology and innovation?

Working in Nigeria and the UK has broadened my understanding of the global tech ecosystem. In Nigeria, we often had to work creatively with limited resources, which instilled a problem-solving mindset. In the UK, I’ve witnessed how robust infrastructure can amplify the impact of well-designed systems. For instance, at The Co-operative Bank, I’ve focused on refining customer journeys across digital and in-person channels, leveraging feedback and operational data to enhance service delivery. These diverse experiences have taught me that innovation thrives when technology is tailored to address specific challenges while considering local contexts.

How do you see your role evolving as part of the UK’s tech ecosystem?

The UK offers a vibrant platform for innovation, and I’m excited to contribute to its dynamic tech ecosystem. With my background in business analysis, customer engagement, and technical support, I aim to foster user-centric improvements and advocate for inclusive technology solutions. My certifications in Microsoft Azure Fundamentals, Agile Foundations, and DevOps position me to drive impactful projects. Beyond that, I’m committed to mentoring emerging talent and promoting global collaboration to unlock Africa’s potential on the world stage.

What motivates you to keep pushing boundaries in your career?

For me, it’s about creating meaningful impact. Whether it’s implementing a system that improves business processes or mentoring someone to achieve their career goals, I’m driven by the possibility of making a difference. Technology has the power to transform lives, and I see every challenge as an opportunity to innovate and inspire others to do the same.