• Latest
  • Trending
WigWag Introduces AI-powered WhatsApp payment service 

WigWag Introduces AI-powered WhatsApp payment service 

February 17, 2024
South African investment giant raises caution on Bitcoin ETF risks

South African investment giant raises caution on Bitcoin ETF risks

September 26, 2025
OpenAI’s ChatGPT Pulse now available for Pro users

OpenAI’s ChatGPT Pulse now available for Pro users

September 26, 2025
MSport 2025

MSport 2025: Nigeria’s #1 Sports Betting Site, Powered by Chelsea & BVB

September 25, 2025
MNT-Halan introduces Egypt’s first secure lending solution via Halan App

MNT-Halan introduces Egypt’s first secure lending solution via Halan App

September 25, 2025
Visa, intella partner to boost MENA’s financial institutions with Arabic conversational AI

Visa, intella partner to boost MENA’s financial institutions with Arabic conversational AI

September 25, 2025
Airtel Africa invests in education with 100 scholarships and new tech hubs

Airtel Africa invests in education with 100 scholarships and new tech hubs

September 25, 2025
SINOTRUK enters Libya with Aseel Auto as exclusive distributor in Benghazi

SINOTRUK enters Libya with Aseel Auto as exclusive distributor in Benghazi

September 25, 2025
Tango Brook launches digital card for fuel management

Tango Brook launches digital card for fuel management

September 25, 2025
AI in Nigeria announces 3rd edition of InnovationAI

AI in Nigeria announces 3rd edition of InnovationAI

September 25, 2025
Interswitch Unveils Quickteller Travel to Transform African Travel Experience

Interswitch Unveils Quickteller Travel to Transform African Travel Experience

September 25, 2025
Your one-stop tech hub! Get the latest updates on AI, cybersecurity, fintech, and emerging technologies.
  • Tech News
    • Africa Tech
    • Global Tech
    • Tech with Pelumy
    • Tech Careers
    • Tech TV
    • General News
    • How To
    • Reviews
  • Cryptocurrency
  • Fintech
  • Startups
  • Ai
No Result
View All Result
  • Tech News
    • Africa Tech
    • Global Tech
    • Tech with Pelumy
    • Tech Careers
    • Tech TV
    • General News
    • How To
    • Reviews
  • Cryptocurrency
  • Fintech
  • Startups
  • Ai
No Result
View All Result
Techpression
No Result
View All Result
Home Tech News Africa Tech News

WigWag Introduces AI-powered WhatsApp payment service 

Ibukunoluwa Bankole by Ibukunoluwa Bankole
February 17, 2024
141 9
0
WigWag Introduces AI-powered WhatsApp payment service 
466
SHARES
Share on FacebookShare on TwitterWhatsAppTelegram

WigWag, a subsidiary of South African payment service provider Stitch, has introduced an AI-powered WhatsApp payment management bot aimed at simplifying payment processes for small and medium-sized enterprises (SMEs). 

The new bot eliminates the need for businesses to juggle multiple apps and browsers to manage payments.

Targeting the SME Market

WigWag, which was launched in September 2023, is a new player in the payment space. Its parent company, Stitch, focuses on the enterprise market, providing businesses with solutions to accept, reconcile, and orchestrate payments, as well as oversee financial processes.

Danielle Laity, general manager at WigWag, explained the rationale behind establishing the subsidiary, stating, “Payments are not a one-size-fits-all. Startups, small businesses, independent contractors, and budding social sellers are still looking for an easy way to get paid – but without complex technical integrations while still receiving great service and reliable technology. We saw an opportunity to serve these businesses with an easy-to-use solution that runs on top of the Stitch infrastructure.”

RelatedPosts

WhatsApp adds a built-in message translation feature

WhatsApp tests Instagram-style close friends feature for status updates on iOS

WhatsApp introduces AI to refine your messages

Read also: WhatsApp provides AI powered conversations in chats

Utilising WhatsApp as a Key Platform

One of WigWag’s strategic moves is its use of WhatsApp as a primary platform to engage its target market. Citing a study by VodaFone and SafariCom, WigWag noted that WhatsApp is the most popular social media platform in South Africa, with an estimated 93% of internet users, roughly 23 million people, currently using the messaging app. This number is expected to increase to 28.6 million by 2026.

Meeting the Demand for Tap-to-Pay Offerings

The WigWag assistant is designed for business owners and operators who already interact with their clients on WhatsApp or manage other operational aspects of their business through the chat app. With SMEs and informal sellers making up 28.8% of South African businesses, many of which leverage social media for marketing and sales, WigWag sees a significant opportunity in this market.

Addressing concerns about mobile device security, Laity highlighted that WigWag is fully compliant with the Payment Card Industry Data Security Standard (PCI DSS), developed to protect transactions and cardholders’ personal information. The company has also implemented a thorough digital onboarding process to verify the legitimacy of businesses joining the platform.

WhatsApp Chatbot helps business growth

WigWag’s Cost and Payment Structure

While there is no charge to open an account, WigWag applies a percentage fee per transaction, starting at 2.95% for local cards, with fees decreasing with transaction volume.

The launch of the AI-powered WhatsApp payment bot by WigWag demonstrates its commitment to providing SMEs with accessible and innovative payment solutions, leveraging the popularity and convenience of WhatsApp to streamline payment processes for businesses across South Africa.

Tags: WhatsAppWigWag
Ibukunoluwa Bankole

Ibukunoluwa Bankole

No Result
View All Result

Quick Links

  • Tech News
  • Cryptocurrency
  • Fintech
  • Startups
  • Business

Follow Us:

  • facebook
  • instagram
  • Twitter(X)
  • Linkedin
  • YouTube
  • About
  • Advertise
  • Privacy & Policy
  • Contact

© 2025 Techpression.com -Techpression Media Limited

Welcome Back!

Login to your account below

Forgotten Password?

Retrieve your password

Please enter your username or email address to reset your password.

Log In

We are using cookies to give you the best experience on our website.

You can find out more about which cookies we are using or switch them off in .

No Result
View All Result
  • Home
  • Tech News
    • Africa Tech
    • Global Tech
    • Tech with Pelumy
    • Tech Careers
    • Reviews
    • How To
    • General News
  • Cryptocurrency
  • Business
  • Fintech
  • Startups
  • Featured
  • Ai
  • Tech TV

© 2025 Techpression.com -Techpression Media Limited

techpression.com
Powered by  GDPR Cookie Compliance
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

Strictly Necessary Cookies

Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings.

3rd Party Cookies

This website uses Google Analytics to collect anonymous information such as the number of visitors to the site, and the most popular pages.

Keeping this cookie enabled helps us to improve our website.