On Wednesday, Yango Ride, a division of the global IT business Yango Group, partnered with the country’s major transport hubs, including airports, to address passenger and driver difficulties and provide a smooth and satisfying transportation experience through its official Facebook page.
With an emphasis on openness, equitable practices, and enhancing the transportation ecosystem, Yango is working with hub authorities to balance reasonably priced trips for customers and equitable possibilities for drivers.
Yango also states that overcharging passengers is prohibited. If partner drivers overcharge airport passengers, the platform will suspend them.
Kabanda Chewe, Country Head for Yango in Zambia, declared, “The process that we have engaged in together with the transport hubs demonstrates our shared commitment to improving the travel experience for everyone involved. By working closely with hubs’ authorities, we aim to develop measures that address concerns while supporting drivers and passengers alike.”
Yango encourages riders to use the app’s help feature to report any problems they have during their rides. This makes sure that problems are fixed quickly and holds riders accountable.
About Yango ride
Yango, a ride-hailing service, allows users to travel to their destinations swiftly, securely, and reasonably. It conducts business in more than 600 major cities in 17 different countries.
This machine learning-powered innovative service was introduced in 2011. Yango uses mapping and routing technologies to find and transport passengers, bringing this technological capability to the market. This strategy enables you to maximise your passenger experience.
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Yango has 36 million users and 700,000 drivers globally. After one billion rides, the firm celebrated in September 2018.
To provide safe, reliable, and equitable transportation, Yango continues. By working with stakeholders, the company keeps service standards high, transparency high, and passenger-driver trust high.