Zamtel has significantly advanced mobile communication by formally launching e-SIM services in Zambia. Eliminating the necessity for a physical SIM card, the e-SIM, or embedded SIM, gives users more freedom and ease.
Thanks to this technology, Zamtel customers may now enjoy having two numbers on one device. This is particularly useful for travellers, tourists, and people who manage several accounts. With this launch, Zamtel is demonstrating its dedication to advancing digital innovation in Zambia and improving customer experiences by providing seamless, cutting-edge solutions.
Activating an e-SIM is simple, and Zamtel offers attractive benefits, such as free e-SIMs with certain data bundle purchases.
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Zamtel CEO’s remark
Delivering a speech on behalf of Zamtel CEO Jason Mwanza, Zamtel Chief Technical Officer Mwiya Wamunyima stated, “We strive to be at the forefront of technological advancements, not only in communications but also in financial payment solutions.
“To guarantee flawless service, our growing network and committed staff put forth endless effort both in the public eye and behind the scenes. We’re here today to further enhance our customers’ interactions with us.
“The e-SIM is a virtual SIM card that does away with the necessity for a real card, just as it sounds. It provides more convenience and the same capability as a conventional SIM card.”
Zambia’s Permanent Secretary commend initiatives
The Permanent Secretary of the Ministry of Technology and Science, Dr. Brilliant Habeenzu, was the Guest of Honour at the event. At the event, he said, “e-SIM technology has seen increasing adoption globally, particularly in developed markets and regions with solid telecom infrastructure.
“For instance, it is anticipated that the global market for e-sim will expand at a compound annual growth rate (cagr) of 18.4% between 2024 and 2030. The market is anticipated to increase from its estimated $8.03 billion in 2024 to a valuation of about $24.8 billion by 2030.
“The lack of smartphone penetration and infrastructure issues have caused the adoption of e-sim technology in Africa to be slower than in other regions. However, because of the rising availability of compatible devices and the efforts of mobile providers like Zamtel, the e-SIM market is steadily growing throughout the continent. In response to this expansion on a global scale, it was projected that by 2023, there will be close to 3.4 billion e-SIM-equipped smartphones in use globally. This covers, among other things, IoT devices, automobiles, tablets, smartphones, and smartwatches. By 2025, more than 6 billion devices will have e-SIM functionality.”
He continues, “More than 50% of people own smart devices in Zambia. This indicates that almost 50% of people have access to a smartphone. Even though this rate is increasing, it is still lower than in more developed markets because of cost, device availability, and connectivity issues, especially in rural areas.
“We as a government have pledged to solve these concerns in collaboration with the business sector. For example, we are concentrating on switching from 2g to 3g, 4g, and 5g networks under the digital transformation plan to make sure we scale up smartphone adoption nationwide.
“Furthermore, we must improve cyber security and personal data protection in light of this shift and the growing adoption of e-SIM technology. For this reason, the government is fortifying the cyber security legislation to guarantee the protection of vital data and information infrastructure that underpin e-sim technology.”
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Advantages of the e-SIM
Significant advantages come with the e-SIM, particularly for individuals with one SIM card. It makes adding a second number simple, making it perfect for travellers and regular travellers. After registering, travellers can access services at any time, and visitors can add a local number without taking out their existing SIM card.
The e-SIM is easy to activate and reactivate, and you won’t have to repeat the entire registration procedure.
After three months of inactivity, the e-SIM becomes dormant and ceases to function exactly like a physical SIM. Dial *#06# to see if your phone supports e-SIM; if an EID serial number shows, it does. If your device already has an e-SIM from another operator, Zamtel can also issue a second one.
Visit any Zamtel retail location to activate a Zamtel e-SIM. If you check online at https://apps.zamtel.co.zm/ComeHome/ or by phoning *9595#, you can personalise your e-SIM number based on availability.
This special promotion offers a free e-SIM when you purchase a 6GB bundle for K20 at any Zamtel location.